Shipping Policy

Last Updated: August 21, 2026

At Subi Trends, we aim to process and deliver your orders safely and efficiently.

1. Order Processing

Orders are generally processed after successful order confirmation and payment verification, where applicable.

Processing time may vary depending on product availability, order volume, promotions, weekends, and public holidays.

If there is an unexpected delay in processing your order, we may contact you using the information provided during checkout.

2. Delivery Time

After an order has been dispatched, delivery generally takes approximately 3–7 business days, depending on the destination and courier service.

Remote and certain non-serviceable locations may require additional time.

Delivery estimates are not guaranteed and may be affected by circumstances outside our control.

3. Shipping Locations

We currently aim to deliver orders to eligible addresses across India.

Service availability may depend on the courier network and the pin code provided at checkout.

If a location is found to be non-serviceable after an order is placed, we may contact you to arrange an alternative solution or cancellation/refund where applicable.

4. Shipping Charges

Applicable shipping charges, if any, will be displayed during checkout before you complete your purchase.

Shipping charges may vary based on order value, destination, promotional offers, or other applicable factors.

5. Cash on Delivery

Cash on Delivery (COD) may be available for eligible products and locations.

COD availability may depend on the delivery pin code, order value, product type, courier availability, and other operational conditions.

6. Tracking

Where tracking is available, customers may receive shipment tracking information through the contact details provided during checkout.

Tracking information is provided by the applicable courier or logistics partner and may take some time to update after dispatch.

7. Incorrect or Incomplete Address

Customers are responsible for providing a complete and accurate delivery address, including:

• Full name.

• House/building number.

• Street/locality.

• City.

• State.

• PIN code.

• Valid phone number.

Subi Trends is not responsible for delivery failures caused by incorrect, incomplete, or outdated address information supplied by the customer.

Additional shipping charges may apply if a shipment needs to be re-dispatched because of incorrect customer-provided information.

8. Delivery Attempts

Our courier partners may make one or more delivery attempts according to their operational procedures.

If the recipient is unavailable, refuses delivery, or cannot be contacted, the shipment may be returned to us.

If an order is returned because of customer unavailability, refusal, or incorrect address information, we may contact the customer regarding re-shipment or applicable charges.

9. Delayed or Lost Shipments

Although we work with shipping partners to deliver orders on time, delays may occur due to weather, natural disasters, transportation disruptions, holidays, strikes, incorrect addresses, high order volumes, government restrictions, or other circumstances outside our reasonable control.

If your shipment appears to be significantly delayed or lost, please contact us at trend.subi@gmail.com with your order number.

We will coordinate with the applicable shipping partner and provide an appropriate resolution based on the circumstances.

10. Damaged Packages

If your package appears visibly damaged when delivered, please take photographs of the package before opening it, where possible.

If the product inside is damaged, contact us promptly at trend.subi@gmail.com with your order number and photographs of the package and product.

We will review the matter and assist you according to our Return & Refund Policy.

11. Delivery Confirmation

An order may be considered delivered according to the delivery confirmation or status provided by the applicable courier.

If you believe an order was incorrectly marked as delivered, contact us promptly so that we can investigate with the courier.

12. International Shipping

Unless specifically stated on the website, Subi Trends currently focuses on deliveries within India.

If international shipping becomes available, applicable shipping charges, customs duties, taxes, import fees, and delivery terms will be communicated separately.

13. Contact Us

For shipping-related questions:

Subi Trends
2nd Floor, H458, Azad Marg,
C Scheme, Ashok Nagar,
Jaipur, Rajasthan 302001, India

Email: trend.subi@gmail.com